BUSINESS CONTINUITY

In its simplest terms, Disaster Cover Direct provides two professional business continuity (disaster recovery) services with facilities kept permanently on standby for Disaster Cover Direct members.

IT DIRECT Replacement IT equipment, express shipped to your site.

OFFICE DIRECT A nearby place for your employees to keep your business up and running, with the following facilities:

Seats
Permanent fully equipped desks with PCs, telephones and standard facilities in a local, high quality office environment.
Servers
Access to your business applications and email as required.
Telecommunications
Your calls are diverted so your customers can still get through to you, and your staff can keep calling out.

Disaster Cover Direct Services

Service	Included
10, 20 or 30 seats (PC / telephone / desk / chair)
2 days recovery rehearsal testing with technical support
1 x fax / 1 x photocopier / 1 x printer
512K Internet connection (with firewall)
4, 5 or 6 Intel servers
1 year affiliate membership of the Business Continuity Institute
1 day business continuity planning induction course
Web-based support portal
Invocation procedures manual (CD)
Continuity site guide (CD)
Critical document storage facilities
1 year BCI Benchmark licence to measure your BC plan against BS25999

Additional Disaster Cover Direct Services

To cater for any additional requirements, we provide a full range of bolt-on services at a small additional cost. This enables your Disaster Cover Direct membership to grow and develop in line with your business. Our bolt-on services include:

Business Continuity Add-ons:
- Other platform server (ie. HP, SUN, ALPHA...)
- Wide area comms
- Increased telecoms bandwidth (to 1 MB)
- Additional fax/photocopier/printer
- Additional recovery rehearsal testing
- Business Continuity Consultancy
- Technical Recovery Planning
- Email back-up service
Other ICM Service Add-ons:
- Hosting
- Managed Services
- Networking

A Disaster Cover Direct account manager assigned to you as your named point of contact for any help, support or updates to your membership.
Professional and technical support when you need to use the services. Onsite support with the IT Direct service or Office Direct support at the business continuity centre.
Affiliate membership of the Business Continuity Institute (BCI)
Access to BCI publications and receipt of their quarterly journal, ‘Continuity’ for the latest developments in the business continuity profession
Discounts on BCI training courses, conferences and seminars, books and Professional Indemnity Insurance
The opportunity to attend local Business Continuity events